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To ensure cards are carried in accordance with instruction follow these instructions. We cannot be held responsible in the event of any skimming/accidental payment if you do not carry the shields in the correct manner. The duty of proof remains with you.
Carrying to Protect
You can use your VB Card Shield to protect other contactless payment cards that you may hold, should you choose to do so. In your purse or wallet, we recommend you gather your payment cards together in one section directly behind one another, up to a maximum of 3. You should then place your VB Card Shield on top/in front of them allowing it to shield the cards.
If you want to carry each card separately in its own slot/section then you will need a VB Card Shield for each of the cards in each slot.
The WalletTag measures 50mm x 30mm and is only 3mm thick (2″ x 1 & 3/16″ x 0.11″) – The world’s THINNEST Bluetooth tracker with a replaceable battery!
The SmartTag measures 61.5mm x 36mm x 11.5mm (2.5″ x 1.5″ x 0.5″).
Using the free App, an iOS Smartphone can manage up to 4 Tags at once or 2 Tags on Android.
Both devices have a simple sliding door to make battery replacement easy. WalletTag uses a single CR2016 battery (supplied). SmartTag uses a single CR2032 battery (supplied). Batteries last approximately 9-12 months.
Both tags have a range of approximately 160 ft in open space.
The WalletTag is super slim & slips inside any wallet or purse without detection. It also has a custom pouch available. The SmartTag comes with a keychain.
The Tags will last through rain but are not waterproof. However, tests where the SmartTag had been fully immersed in water for 30 minutes (the SmartTag went into the washing machine by mistake!) showed the device worked again once the Tag had dried out. Now that’s awesome!!
They are compatible with iOS 8.0 & up (iOS will pair with up to 4 Tags) iPhone 6 and newer.
Yes, Android OS 4.4 & up (Android currently pairs with a maximum of 2 Tags).
Make sure your phone is running at least V8.0 on iOS or at least V4.4 on Android. Also, make sure you have placed the battery the correct way in the tag. Watch the Video Tutorials
When Apple or Android release an update to their operating system (OS), please be aware that once you update your phone system, the update will generally affect all extra devices that connect via Bluetooth. This will always happen with Apple products.
In relation to the VoyagerBlue Loss-Alert Tag you purchased from us, your iPhone/iPad/Android phone/tablet will now recognize the Tag you already have paired/connected as a new device. You will need to delete the original pairing and then re-pair the device.
Please note: This is due to the update on the phone operating system and not an error in the SmartTag App.
Both IOS and Android operating systems, disconnect Bluetooth devices, such as speakers and loss prevention tags during a call, giving priority to the hand help mobile device: As such, from time to time when speaking on the phone the tag will disconnect and force a loss alert on your hand held device: VB is working on a solution and will publish via an App update as soon as possible.